How old do I have to be to order a knife?
You should always check your local laws. You must be at least 18 YEARS OF AGE OR OLDER to order from www.DeadwoodKnives.com. Further local restrictions apply.
Do you provide knife appraisals?
No, we only deal in "factory new" knives.
Do you buy or trade knives?
We do not buy or trade knives. We want our customers to know that our products are brand new - straight from the manufacturer, never used or re-sharpened.
If I’m ordering a knife as a gift for someone else, will there be a receipt/invoice in the package when they receive it?
We do not include any receipts or invoice information in the shipped packages. All of the order information will be emailed to you directly. Many of our items are gifts, so we do all that we can to treat every package this way.
Where do you ship from?
All items are on-hand and ready to ship from our facility in Knoxville, Tennessee.
Can you mail me a catalog?
We do not currently offer a printed catalog….but we might do so in the future. If you would like to be added to our mailing list, please contact us. We will add you to the list and when the catalog is available we will be happy to get one sent out to you.
Do you ship Internationally?
Yes...we ship to most countries around the world. However, it is the customer's responsibility to pay customs taxes and determine legality. Alaska, Hawaii, and Puerto Rico are all considered domestic. Click here to see our full Shipping policy.
Is international shipping insurable?
Yes! We recommend insuring your item. However, insuring your item is optional. You can add insurance during the checkout process. The cost is $1.95 for every $100 of your order. We are not liable for lost packages.
Do you accept foreign checks or international money orders?
No international personal checks, please. Money Orders and Cashiers Checks must be in U.S. dollars and drawn on a U.S. bank.
Do you drop-ship your knives from other companies?
No, we do not drop ship! Our entire inventory is on hand ready to ship from our own All-American facility.
Do you combine shipping charges?
Yes...Of course, Standard U.S. Shipping is Free no matter how many items you purchase! Priority U.S. Shipping is only $1.95 per additional item. And International Shipping is always half the normal cost, no matter how many items are purchased. Click here to see our full Shipping policy.
How long is the knife?
We photograph every knife with a ruler and/or state the length in every description (full length for fixed blade knives and "closed" length for folding knives).
Where is this knife made?
We offer many different brands that are made all over the world! To help our customers know where each item is made, we add this information to every description and listing. If you have any questions concerning the location that an item is made, feel free to contact us.
Will I receive the actual knife pictured?
We do use a stock photo to represent our products, however, we do our best to represent them well. Of course each piece may have different swirls or patterns, but they should look similar to what we have available.
Can I use Deadwood's knife photos?
Deadwood Knives® makes the information on this site available for public “viewing” only. Copyright on all text, graphics, and photo images is retained by Deadwood Knives®. Subject to Legal action…It is unlawful to distribute the text or images to others or duplicate this information in any way without current, prior express written consent of Deadwood Knives®. The watermark can not be removed under penalty of law. The name Deadwood Knives® may not be used in advertising or publicity pertaining to the distribution of this documentation without current, prior express written consent of Deadwood Knives®. The information obtained from Deadwood Knives® web site may be printed on a computer printer for personal use, stored as files on a computer for personal use, or referenced from your own documents provided that you have prior written consent and the copyright notice appears on every copy of the publication or any portion thereof. Deadwood Knives® reserves all other rights.
When will an Out-of-Stock knife be back In-Stock?
Typically, because of the inherent unpredictability and traditional nature of the collectable knife industry, we have a lot of "Out of Stock" products that will eventually be restocked once the manufacturer makes more. However, we will be happy to notify you as soon as an out of stock item is restocked! Simply go to the item that you are interested in and select the "Out of Stock- Notify Me…" link on that listing. As soon as the item arrives to us, we will email you so that you can go ahead and purchase your item.
What is the best price you can do on this knife?
At Deadwood Knives®, we hope to offer the very best products along with the best customer service at the lowest prices on the internet. Our goal is to make sure that you get the best item at the lowest price. Because of this we offer everyday low prices that usually leave our competition behind. However, if you locate a better price out there, we offer a 'Low Price Guarantee* that will allow us to match or beat almost everyone out there. If you find a better price, please submit it to us and we will do our very best to either match or beat it.
How can I get a Deadwood Knives coupon code?
At Deadwood Knives®, we do our best to offer the very lowest prices online. However, from time to time we do also offer coupon codes for our customers for special promotions or holidays. If you would like to receive coupon codes in your email, please feel free to register an account or sign-up for our newsletter. Only coupon codes received from Deadwood Knives® are valid.